Accessible Parking and Passenger Loading Zones

Thursday, March 2, 2023
2:30 PM - 4:00 PM Eastern Time Zone

Youtube LiveStream

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People with mobility disabilities often have no problem driving to various buildings and facilities for employment, services, education, amenities, and to socialize. However, to access those sites, available parking must meet both the scoping and technical requirements of the Americans with Disabilities Act (ADA) and the Architectural Barriers Act (ABA).

This session will address the requirements for parking spaces, van spaces, vertical clearances, access aisles, marking and signage, ground clearances, and valet parking, as well as accessible passenger loading zones. Access Board Accessibility Specialists will also present the recommended accessibility guidelines for electric vehicle charging stations located on both government and private entities.

Video remote interpreting and real-time captioning will be provided in this webinar. Questions can be submitted in advance of the session or may be posed during the live webinar. Participants can also earn continuing education credits.

Continuing Education Recognition Available

Certificate Credit hours
California Architects Board 1.5
Certificate of Attendance 1.5
ICC 1.5
LA CES 1.5


Josh Schorr, Training Coordinator and Accessibility Specialist, Office of Technical and Information Services, U.S. Access Board

Bobby Stinnette, Accessibility Specialist, U.S. Access Board

Questions for presenters:

1 I would like detailed information on dimensions, such as - how far from the sidewalk should a parking space wheel stop be located or is that something ADA addresses? - are stripe widths and colors determined by ADA or are they optional? - is the location of ADA signs at a parking space determined by ADA? - are dimensions set for the location of the handicapped symbol within a parking space?
2 Exemption to use drive aisle where no separate pedal path exists on existing T-Iii site?
3 When our local Walmart added it's pickup area for online ordering, we wanted them to provide an accessible parking space space for this service, but we were told by the Access Board in 2018 that it was not required. I see the customers getting out of their cars all the time when using this service, why shouldn't we expect a customer with mobility disabilities to be getting out of their car as well.
4 What would you recommend as the best way to inform a business that their parking lot is not in compliance and work with them to become compliant? An example would be a parking lot at a medical facility that has 600 parking spaces yet has 6 accessible spots. There are so many non-compliant lots in our area, we would love to embrace owners and get them to understand the genuine need, the importance as well as the federal regulations.
5 What is your definition of a "Parking Facility." Our state access board interprets "parking facility" as any number of stalls defined to service certain users. This includes Employees, Guests, Tenants, Loading, Ride Share, EV, Drop-Off, and even Motorcycle and Bike parking! If there's a sign limiting the stall to a certain use they consider it a separate "parking facility." Then, we have to provide van stalls for them. A reviewer for our government single-family housing project under ABA also said that our one-car garage had to be van accessible. I think the term needs a clear definition.
6 For on-street accessible parking (diagonal, perpendicular or parallel), is there a minimum distance required for the location of the parking space to the sidewalk corner that is served with a curb ramp? Agencies usually have a min. of 20 feet of red curb at corners before a parking space can be provided. The red curb may get longer depending on the ADT/traffic condition. Is the Access Board going to release accessibility guidelines for on-street Electric Vehicle Charging Stations/Spaces (EVCS)? Will there be a separate webinar for EVCS?
7 In our state, vehicles with handicap placard/plates are allowed to park at meters at no cost for up to four hours. However, many on street metered spots have barriers that prohibit a ramp/lived from being deployed (i.e. planters, trash cans, bike parking, signpost, etc.). What are the requirements to ensure that all metered spots are barrier free?
8 There are a few cities that I know of that have specific parking spots for drivers who utilize wheelchairs. What are some best practices to establish this type of parking requirement?
9 Our state allows for individuals with disabilities being chauffeured to obtain parking placards and these individuals are allowed to “park” in the accessible spot for loading/unloading purposes (maximum 30 minutes). This is highly abused living individuals that drive themselves with no available accessible parking. Are there any requirements to ensure accessible passenger loading zones in all parking facilities?
10 What are the requirements for wheelstops in accessible parking spots? Some parking lots will only have wheelstops in the accessible spaces, however a larger than with the lift will stick out and not fit properly in the space.
11 How to calculate required number of accessible spaces and placement along on-street parallel parking.
12 Is there a minimum depth of an ADA parking stall? The diagrams say full depth but some cities have parking stalls that are 16.5-20' deep.
13 Is it true the ADA is only enforced through litigation?
14 When curb ramps are located next to loading spaces and they are on a sloped drive, how is it possible to possible to create a ramp that only climbs 6", relative to the bottom of ramp elevation, when the running slope before the ramp is applied is already 2%-5%.
15 If the closest path from an accessible stall to the building entrance causes one to have to cross the driving lane, is that ADA compliant?
16 Will Detectable Warnings be discussed during this session? I see these used in multiple locations where accessible parking ramps are located to/from building access but I cannot find any documentation for this specific use. In general, are detectable warnings required where sidewalk from building access enters a parking area either with a ramp or at-grade?
17 (1) Often for public school sites there will be a vehicular lane for drop-off and pick-up of students from the school by guardians as well as a separate bus loading/unloading area. Clearly Sections 209 and 503 apply to the drop-off and pick-up vehicular lane, but does the Passenger Loading Zone criteria apply to the bus loading/unloading lane as well? (2) Sometimes these public school bus loading areas don't have the buses pull up to the curb but instead park and unload them in diagonal parking spaces in the center the paved area for easy bus access in and out of the school. Is an accessible curb cut all that is required in this case?
18 Clarify what is in ADA and what is in PROWAG but not ADA.
19 Can a van accessible access aisle overlap an exit passageway means of egress?
20 Are there any strategies or requirements for making sidewalks/paths from the accessible spots to a store clear of obstacles like shopping carts which can often litter safe passage routes? This is a frequent problem that occurs at Walmarts usually, less so at food stores which often have more or better located cart return stations. This issue is not limited to wheelchair users but mobility impaired folks (i.e. walkers), mothers with baby strollers so I was curious what can be done. Is there any rule (maybe via court) that added such requirements?
21 Do employers have to follow these guidelines in employee only parking? That is do they have to provide specific spaces that are ADA compliant in parking lots that are not public facing?

Session Questions

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