Ask an ADA Professional Questions RE: The Interactive Process for Employment Accommodations

Wednesday, October 11, 2023


People who have a disability as defined by the ADA may be entitled to reasonable accommodations in the workplace under Title I. Requests for accommodations can include things like facility modifications, job restructuring, remote work, part-time or modified schedules, changes in the hiring process, etc. The “interactive process” is a term which describes the informal process and conversations that employers and employees must have to determine an appropriate accommodation that will meet the employee’s needs and will also be reasonable for the employer to provide. But how exactly do employers and employees agree on a reasonable and effective accommodation? Who has the final say? What if a suggested accommodation is not effective or will result in an undue hardship? When might you need to consult an expert like an occupational therapist? During this program, attendees will have the opportunity to ask ADA professionals these and other questions about the interactive process for workplace accommodation requests.

To ensure your question is answered during the session, individuals are highly encouraged to submit their questions ahead of time via the registration website (the option to submit questions is available once you have registered for the session).

Sign Language Interpreters and Human Generated Real-Time Captioning will be provided for this session.

Multimedia Archives

Playback Video

Note: No credit is available for reviewing the recorded session.


Stacy Hart, ADA Trainer, Information and Outreach Specialist, New England ADA Center

Marcy Hintzman, Project Coordinator, Great Lakes ADA Center, UIC